The Book Patch Reviews

(based on 8 reviews)

34 of 67 people found this review helpful

I made the mistake of using them. My 2-3 week turnover was so inaccurate as to be laughable. First I was given a fake tracking number. Then they took almost four weeks to process my order. Then, what they sent had black and white illustrations with the editing marks still visible. They had simply cut and pasted, without bothering to properly format the illustrations.

Because I was irritated and had plenty of time to kill since my books weren't here-I did some looking that I should have done before wasting my time with this "publisher."

First, they cannot even get a rating from the BBB because of their atrocious business practices.
Second, this is a one man operation. Dave may refer to other people, but it's just Dave. Dave is a liar.
Third, Dave is a liar because the first fake tracking number that he gave me sent a delivery in the opposite direction of my order. A little research with the USPS and he had given me a fake tracking number that was obviously connected with an order that wasn't mine. Slimy, no?

Fourth, if you Google his "work" address, you will find a coffee house. Their address (for now) 4400 N Scottsdale... (Read the full review)

In summary, I would not recommend The Book Patch to a friend.

32 of 64 people found this review helpful

Terrible customer service
This company is unwilling to work with you on any issues you have. I placed at least five orders that were large in quantity and they were unwilling to correct an error on my last order. I will not be ordering from this company again. Plus, their system is difficult to use. I would not recommend them.

In summary, I would not recommend The Book Patch to a friend.

49 of 100 people found this review helpful

Chose this printer because they said they could do a 3 to 5 day turn around on printing - up to 14 days on shipping - this worked for my time frame.

After 12 days -I checked in support told me they didn't know if my book was printed or shipped
because the system is fully automated.

When I checked in again at 14 days -they said there was a problem with the file and it hadn't printed.
Then the same day they said it was scheduled to ship that day.

They don t know which end is up - they wont cancel it they order -
I have no way to figure out if it is printed, shipped, waiting with problem - that no one mentioned for 14 days... complete disappoinment

In summary, I would not recommend The Book Patch to a friend.

56 of 112 people found this review helpful

The book patch mailed a $85 order of three books to a client.
the client never received the order.
i contacted the book patch and the support function was told me the order was not delivered and to check with the post office at my clients city.
i check and found that the order had been returned to the city of the book patch. i told them this twice and finally they said they would check and i never heard back.

this company had no interest to help me with the simple mission that our client receive the books sent. and that my $85 fee was resulting in no value and worse a large hassle to get them to take responsibility with their delivery chain. simply awful.

In summary, I would not recommend The Book Patch to a friend.

186 of 315 people found this review helpful

It is highly misleading, for the Book Patch to advertise, that it is one of the cheapest book printing services on the internet. I am still in shock over its shipping and handling costs. This important feature, is also not taken into account, when it is bragging about its services. YOU WILL PAY AS MUCH AS $1000.00 and more, for shipping and handling cost!. For a writer, that is not worth it. (And that is also at the wholesale cost for the book, when the writer is ordering her own books). For the real cost of s&h (for retail prices, it is not even worth mentioning here).

I have three books that I have published on the Book Patch. First of all, I could not find any of my books in its bookstore for weeks. I was told that this was because they were listed on page 14. ( I also had a hard time, uploading the covers and even now, the old covers with the spine, are still shown in its bookstore, although, I have also uploaded, newer version of the covers for my children books. The Book Patch system, hasn't got around to making the adjustment as yet.... (Read the full review)

In summary, I would not recommend The Book Patch to a friend.

154 of 325 people found this review helpful

TheBookPatch.com is basically a printer. But, and this is a BIG 'but' - they don't make any effort to check the product before it leaves their place of printing. A note in passing: I gave them a 'star' for each category as they don't accept 'no star'.

I sent theBookPatch.com my manuscript then ordered one copy (as you can) so that I could make sure I 'caught' any typos or errors before the final printing. I then uploaded the final corrected' PDF to theBookPatch and ordered 75 copies. They printed and shipped me 75 copies OF THE UNCORRECTED MANUSCRIPT. They wouldn't do any thing about it - wouldn't even talk about it. I was highly unhappy, as you can imagine.

But I thought: the quality of the paper is good so okay, I'll start all over. I changed the text on the cover so I paid for another cover, uploaded it, and had them email it back to me so I'd know exactly what they would be printing. It looked beautiful so I uploaded the PDF's of the manuscript and ordered another 75 books.

I was shocked when I opened the boxes that arrived: the name of my book AND my name... (Read the full review)

In summary, I would not recommend The Book Patch to a friend.