Complete disappointment 10 December 2019 Reviewer: Ao from Washington, DC
49 of 101 people found this review helpful
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Chose this printer because they said they could do a 3 to 5 day turn around on printing - up to 14 days on shipping - this worked for my time frame.
After 12 days -I checked in support told me they didn't know if my book was printed or shipped
because the system is fully automated.
When I checked in again at 14 days -they said there was a problem with the file and it hadn't printed.
Then the same day they said it was scheduled to ship that day.
They don t know which end is up - they wont cancel it they order -
I have no way to figure out if it is printed, shipped, waiting with problem - that no one mentioned for 14 days... complete disappoinment
In summary, I would not recommend The Book Patch to a friend.
